Frequently Asked Questions


Return Policy

ALL SALE ITEMS ARE FINAL SALE — NO EXCEPTIONS!

Returns are only accepted for store credit or exchange.

All returns must be made within 14 days of receipt of your items.

Eligibility for returns include:

  • Items in original packaging

  • Items unworn/unused

  • Proof of purchase

  • Original tags still attached

To start the return process for an item, please contact info@alex-everafter.com where you will receive instructions on where to return items.

Any items sent back without a request for return will not be honored.

PLEASE NOTE: Customers are responsible for ALL return shipping cost or any new shipping costs acquired.


Shipping Policy

Please allow up to 7 business days for orders to be processed before they ship.

For more information, please know that you can always contact us at info@alex-everafter.com.