Frequently Asked Questions
Return Policy
ALL SALE ITEMS ARE FINAL SALE — NO EXCEPTIONS!
Returns are only accepted for store credit or exchange.
All returns must be made within 14 days of receipt of your items.
Eligibility for returns include:
Items in original packaging
Items unworn/unused
Proof of purchase
Original tags still attached
To start the return process for an item, please contact info@alex-everafter.com where you will receive instructions on where to return items.
Any items sent back without a request for return will not be honored.
PLEASE NOTE: Customers are responsible for ALL return shipping cost or any new shipping costs acquired.
Shipping Policy
Please allow up to 7 business days for orders to be processed before they ship.
For more information, please know that you can always contact us at info@alex-everafter.com.